Job details for:
Intake Resource Coordinator
Location: Kitchener, Ontario. On-site.
Full-time, 18-month contract, 37.5 hours/week
Wage Rate: $33.90 – $35.14 per hour
Posted on: October 23, 2026 Closing: October 30, 2026, 4:30pm
Sunbeam Community & Developmental Services, with over 500 employees, is a large non-profit, multi-division, multi-site, organization that is committed to serving individuals living with complex developmental, intellectual, behavioural, and/or physical disabilities.
Developmental Services Ontario Central West Region, administered by Sunbeam Community and Developmental Services, is the contact point for adult developmental services in Dufferin, Halton, Peel, Waterloo, and Wellington.
The Intake Resource Coordinator is the point of first contact for MCCSS adult developmental services and supports the Central West Region. Responsible for confirmation of eligibility, referral for application package, and processing and maintaining applicant records for adults who have a developmental disability and/or dual diagnosis who are seeking MCCSS funded developmental services.
Specific job duties include, but are not limited to, the following:
- Provide information to individuals and the public about how to apply for MCCSS funded adult developmental services and supports, including the application process
- Obtain and review applicants information to confirm eligibility as per MCCSS requirements, directing as needed to community resources to obtain documentation
- Communicate eligibility outcome to applicants/families by letter
- During eligibility process if applicant identifies urgent need, complete referrals to service coordination and/or service solutions
- Process requested referrals through MCCSS Developmental Services Consolidated Information System (DSCIS)
- Actively participate on internal and external committees as required
- Maintain all necessary documentation and records in DSCIS and EMHWare
The successful applicant will have:
- A university degree or college diploma in a related social services field (Sociology, Psychology, Developmental Services, Community Services, etc.) combined with experience serving individuals of all ages with a developmental disability, including those who have a dual diagnosis in a variety of community settings and programs
- Demonstrated understanding and respect for people of diverse backgrounds
- Excellent verbal and written communication skills
- Proficiency with MS Office and other computer related equipment and programs
- Ability to work independently and as part of a multi-disciplinary team
- Possession of a valid vehicle operator’s license and clean driving record
- Certification in CPI Training would be an asset
- Require some flexibility including evenings and occasional weekends
What We Offer:
- Opportunity to be an integral part of our growing team
- Employee Assistance Program 100% covered by the employer
- two (2) personal float days
- A supportive, inclusive, and mission-driven workplace committed to making a difference
Please submit detailed resume and letter of interest no later than 4:30 pm October 30, 2026.
Sunbeam is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Sunbeam offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Sunbeam regarding an interview, please advise prior to the interview if you require accommodation.
We thank all applicants for their interest but regret that only those selected for an interview will be contacted.
Interested applicants can apply for this position online by clicking the ‘Apply Now’ button.
