Job details for:

Director, People & Culture

Location: Kitchener, Ontario
Full-time position

Position Summary

Sunbeam is seeking a progressive, experienced and people-focused Director to play a key leadership role within the Human Resources team. The ideal candidate will have strong experience in unionized environments, labour relations, employee coaching, and performance management, along with a strong understanding of employment and health and safety-related legislation.

The Director, People & Culture will serve as a trusted advisor to managers and employees, supporting organizational growth and excellence in service delivery through effective HR strategies and practices.

Key Responsibilities

• • Lead day-to-day HR operations including employee relations, performance management, coaching, recruitment, and compliance
  • Be a member of the Senior Management Team with the opportunity to have significant input into the agency’s direction and future
  • Provide supervision and coaching to a team comprising of HR Officers, a training and development coordinator, volunteer coordinator and receptionist
  • Participate in labour relations matters, including grievance handling, interpretation of collective agreements, and negotiations
  • Provide coaching and guidance to front-line supervisors and managers on leadership, conflict resolution, and employee engagement
  • Support organizational development by implementing training, onboarding, and retention initiatives
  • Ensure compliance with all relevant employment laws, regulatory requirements, and HR policies
  • Collaborate with union representatives and internal leadership to foster a respectful and cooperative labour environment
  • Champion equity, diversity, and inclusion throughout HR policies and practices
  • Maintain and analyze HR metrics and reports through HRIS to inform decision-making

Qualifications & Experience

• • Bachelor’s degree or post-graduate diploma in Human Resources, Business Administration, or a related field (CHRP or CHRL designation preferred)
  • Minimum 5 years of progressive HR experience, with at least 2 years in a unionized setting
  • Demonstrated knowledge of Ontario employment law and collective agreement interpretation
  • Experience in employee coaching, conflict resolution, and investigations
  • Strong interpersonal and communication skills with a collaborative and empathetic approach
  • Experience in community or developmental services sectors is considered an asset
  • Proficiency in HRIS platforms and Microsoft Office Suite

What We Offer

At Sunbeam, we value our team and are proud to offer a comprehensive and competitive total rewards package, including: 

• • Competitive salary based on experience and qualifications
  • Defined contribution pension plan
  • Extended health and dental benefits
  • Four (4) weeks of vacation per year, 10 public holidays plus two (2) personal float days
  • Opportunities for professional growth, leadership development, and continuous learning
  • A supportive, inclusive, and mission-driven workplace committed to making a difference